Returning the order

Home Returning the order

Returning the order

Laten wij eerlijk zijn, retourneren is iets wat niemand graag wil maar mocht er onverhoopt iets niet in orde zijn, kunt u gerust op Let’s be honest, nobody likes to return goods, but sometimes these things happen.

If you wish to return your goods then please make sure of the following:

You have the legal right to return your order within 14 days of receiving the product, unless the product has been made specifically to your requirements.

Goods are unopened, and in the original undamaged packaging.

Goods are undamaged.

You return the goods to us with enough postage paid. We will not accept any returns which are sent on our cost or only partly paid postage.

You inform us in advance.

If a shipment from us arrives damaged, do not accept it, let the transport company return it to us and inform us why you refused the shipment.

We cannot look inside the goods, sometimes goods are damaged or a production mistake has been made even though the items look good on the outside, in this case please inform us and we will  offer you a suitable solution.


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7321 AH Apeldoorn

Customer service